Support

When it comes to supporting your LED sign, we strive to be the best.  Whether it’s our comprehensive video tutorials or other documentation, we’ll help keep your sign up and running to achieve your goals. If you still can’t find what you need, just contact our support department for assistance!

Video Tutorials

Learn the software from start to finish with our easy-to-follow video tutorials.  These videos will take you from the basics to advanced LED sign usage.
Video Tutorials

Frequently Asked Questions

Browse or search our list of answers to commonly asked software questions.  From pricing and availability to tips and tricks, we’ve got you covered.
Frequently Asked Questions

Error Codes

We make it easy to find solutions for specific issues.  If you’re receiving an error code in your sign’s diagnostic information, start here to learn more.
Error Codes

Forgot or don’t know your password?

Files & Downloads

Upgrades to the software running on your sign and other diagnostic files.  We provide all of the tools you need for the best possible experience.
Files & Downloads

Suggestion Box

New features, enhanced capabilities, or content ideas for our graphics library; we welcome all suggestions!  We want to hear from you.
Suggestion Box

Offline Sign Help

If your sign hasn’t connected to the internet in a while, an “Offline” indicator will appear next to it. Don’t worry! We’ll walk you through what to do next.
Offline Sign Help

Search by Keyword (“time”, “temperature”, etc.)

Still can’t find what you need?

Submit a Ticket